Privacy Policy and Data Protection
1. Privacy Policy
By virtue of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of this data and by which Directive 95/46/EC (General Data Protection Regulation) is repealed, we inform you that the data you provide us will be processed by the owner of this website for the following purposes:
“Customer Service / Contact” section: The data you provide us will be processed in order to answer your queries or requests and provide the services requested by you.
Newsletter Subscription ”: We inform you that the data you provide us will be processed for the purpose of managing the sending of commercial information about our Hotel by regular mail, e-mail, SMS or fax.
“Reservations”: The personal data provided in this section will be processed for the purpose of managing the reservations requested by you. In all cases, the data provided may be processed for the purpose of compiling internal statistics to improve our services. The personal data provided will only be kept as long as our commercial relationship is maintained, and will be blocked once it has expired, during the period established by legal requirements, available only to Courts and Tribunals to attend possible claims, after which, said data will be cancelled. The legal basis for the treatment of your data is the fulfillment of the contractual obligations assumed by you when requesting our services. We inform you that the personal data provided may be processed for the purpose of sending you informative and other communications (offers, events, congratulations) for which you must check the following box enabled for this purpose. The data provided will be kept for this purpose as long as you do not request the cessation of advertising shipments. You will have the right to withdraw your consent at any time. The withdrawal of consent will not affect the legality of the treatment based on the consent prior to its withdrawal. You can exercise at any time the rights of access, rectification, deletion, opposition, limitation of treatment, by contacting the following email address: admon.ribeirasacra@gmail.com or the following postal address: Ribeira Sacra Leisure & Lodging SLU , with address in Praza da paz, nº 10 1º, 27500 Chantada, Lugo.
Once your request has been received, we will send you a form for the exercise of the specific right requested, which you must complete and send us together with a photocopy of your DNI or Passport. Once said documentation has been received, we will attend to the exercise of your rights within the legally established deadlines and if you have not obtained satisfaction in the exercise of your rights, you may file a claim with the Control Authority, the Spanish Data Protection Agency: www. agdp.es
2. Cookies
3. Record of visits
Each time the Casa das Xacias server is accessed, the IP address from which the User is browsing will be collected and recorded, as will the pages of Casa das Xacias the User visits. These data will be stored in a LOG file for statistical purposes and to determine the number of page views.
4.Overall
Casa das Xacias reserves, without prior notice and at any time, the right to temporarily suspend access to its website and to make any changes it deems appropriate to the page, the services or information offered, the presentation or location of the same and the conditions of access and use of the website of Casa das Xacias. All the information received on this website will be considered transferred to Casa das Xacias free of charge. Email will not be considered a valid means for the purposes of submitting claims. To do this, they must contact the Legal Department of Casa das Xacias, located at Praza da Paz, 10 1º, 2, 27500 Chantada, Lugo, which will indicate the channels to follow in each case.
All issues related to the Casa das Xacias website are governed by Spanish law and are subject to the jurisdiction of the corresponding Courts and Tribunals, waiving any jurisdiction that may apply.
5. Veracity of the data
The user will be responsible, in any case, for the veracity of the data provided, with Casa das Xacias reserving the right to exclude from the registered services any user who has provided false data, without prejudice to any other actions that may proceed by law. Likewise, the user must be duly authorized to provide third-party data. Only if you have the consent of the future guests of the rural house, the user may provide the rural house with said data. Such information, which will allow Casa das Xacias to provide a better service to its guests, is optional, therefore, its consignment by the user implies, under their sole responsibility, the assumption of the duty to inform those of the content of our Privacy Policy. Privacy prior to the offering of personal information.
6. Responsibility of the accommodation
Access to the page does not imply in any case the existence of a commercial relationship between the user and Casa das Xacias. The portal only provides information about availability at the time of requesting the aforementioned information, so if you make the reservation online, you are contracting directly with the accommodation and not with the portal. The printed version of the reservation made serves as a locator when you go to the rural house. The reservation of nights of the rural house on this website implies the adherence and acceptance by the client of each and every one of the general conditions set forth here. By accepting the following clauses, you declare and accept:
1) Be of legal age and have full capacity to make the reservation, stating that you understand and understand all the conditions found on the website.
2) That the information provided when making the online reservation is true, complete and concise. 3) Only those pages that appear on the web map are included on the web. 4) That access to this web page is the responsibility of the user.5) That once the reservation has been made, the electronic document in which it has been formalized will be filed, you can access it at any time.6) That it confirms the reservation made, that is, the dates indicated and the number of people
7) The conditions and price of the reservation made, are those that are expressly determined in the conditions of the rate expressly included on the page where you make the reservation. 8) Regarding the relationship with the portal, it gives you the possibility of reserving the rural house through its website, but it does not offer any type of hotel service under its responsibility.
9) That your card details are collected for the purpose of guaranteeing the reservation. The payment of the same will be made in the accommodation and only in the case of cancellations or non-appearances (no shows), the reservation will be canceled and the charge established in the rate conditions will be made.
10) The offers will only be valid for as long as they remain accessible to the recipients of the service.
7. Prices
The prices indicated are Retail Prices VAT included. The price includes: Price per night for renting the entire house. The price does not include other services. Time of entry ( check -in) and departure ( check-out ) as a general rule and unless expressly agreed otherwise with the establishment, the house may be used from 4:00 p.m. on the day of arrival and must be vacated. at 12 noon on the day of departure.
8. Passports and visas
All travelers, without exception (children included), must carry their corresponding personal and family documentation, be it a passport or DNI, in order, according to current legislation. It will be at their expense when the trips require it to obtain visas, passports, vaccination certificates, etc. Those under 18 years of age must carry a written permit signed by their parents or guardians, in anticipation that it may be requested by any authority. In the event that the granting of visas is rejected by any Authority, for particular reasons of the user, or their entry into the country is denied due to lack of the required requirements, or due to a defect in the required documentation, or due to not being a carrier of the itself, the rural house declines all responsibility for events of this nature, being for the account of the consumer any expense that arises, applying in these circumstances the conditions and rules established for the assumption of no-show.
